Recommended reading

• A catch-22 situation - Join us on a mission to build a reusable open-source community directory product for Local Gov
  The section on 'A catch-22 situation' explains the awkward spiral directories currently find themselves in.
  • Residents don't know directories exist and use other channels​.
  • Service owners then have no incentive to update their content.
  • Council staff spend a lot of time managing content using out of date systems.